Credit Management

Central Commercial Factoring Department

800 691 629
Freephone number
Available Monday to Friday
from 8.30AM to 6.00PM

Product Details


Largo Augusto 1/A, ang. via Verziere 13
20122 Milan - IT
Via Verdi, 35
80133 Naples - IT
Palazzo Branciforte - Via Bara All'Olivella, 2
90133 Palermo - IT
Via Donizetti, 14
00187 Rome - IT

The service identifies customised solutions with the Customer over the entire life cycle of the receivable, from monitoring to recovery of bad exposures and/or defaults. Specifically, the credit management and recovery service provided by the Bank includes:

  • Analysis of the financial situation of the customer portfolio
  • Telephone credit management (phone collection)
  • Progress monitoring of cases
  • Credit recovery through ongoing relations with the debtor companies
  • Management of the administrative cycle and collections
  • Professional advice for electronic invoicing and certification
  • Purchase of the credit
  • Support with a network of collectors spread throughout Italy


Improving the company’s business and financial indicators (receivables from Public Administrations, often with long payment times) and reducing the risk of losses (receivables from private customers).


Customised solutions with fees linked to agreed objectives that can be measured by the company.

Documents for preliminary analysis

  • Portfolio with list of the Public Entities proposed for the certification of receivables from Public Administrations and the related amounts.